FAQs

Nope! Besides the normal equipment you may already have (workstation, scanner, internet, etc.), we’ll be good to go!

Our implementation fee is $250.00. This includes all of the backend tasks to get your office onboarded. We also work with your software to update all fee schedules, preferences, and settings. We will even begin cleaning up duplicate employers and insurance carriers found in the practice management software. This is all done to promote a healthy working environment to expedite claims processing and payment to your office.

Yes! We are now offering a clean-up service for dissolved businesses. An agreed upon flat rate would be due before services begin.

We can typically fully onboard an office within 2 weeks. Some have been able to begin services within 2 days of contacting us!

Absolutely! The methods we use to connect and communicate are encrypted and HIPAA compliant.

We send daily, weekly, and monthly reports that you can “Reply all” to ensure your entire Rome Solutions Team receives your requests. You can also reach us by phone at 806-319-1517.

With our dental insurance billing feature, your staff will need to ensure all new incoming patient information is correctly entered in your practice management software. This includes insurance information and a benefit breakdown, if applicable. After all services are rendered for the patient, the claim will need to be created and put into the batch. Your Rome Solutions Team will take it from there and ensure full payment from the insurance company for the claim. Look at all that time you will be saving!